Projects
The Daily Social
Our group blog and as-it-happens publishing experiment, tracking the impact of online social networks on publishing, advertising, marketing and business knowledge (health warning: it's still at the prototype stage)
Hearst Digital
Cross-media publishing strategy and online brand development for the National Magazine Company, with Interesource
BBC Innovation Labs
Childrens' broadband channel concepts for BBC New Media, with Durrell Bishop, Tom Hulbert and Alan Snow
Reuters
Social media projects, with Interesource
Man Investments (select 'other areas')
Customer service strategy, online marketing strategy, client reporting strategy, information architecture and interaction design
Oddbins
Integrated channel strategy and brand development
Direct Line
Brand strategy, service definition and service design for new internet-based brands
Orange
Roaming marketing strategy, customer experience studies, business marketing strategy, brand and service futures for 3G and beyond*
Novartis Consumer Health
Knowledge management, internet-based patient compliance services
Cambridge Assessment
Examination services strategy and design